LAUT offers a warranty on all LAUT products purchased through the website and any Authorised Retailer. All LAUT products are fully guaranteed against defects in materials or workmanship.
HOW TO SUBMIT A WARRANTY CLAIM
To process your warranty claim we need some information from your regarding your product. Please follow the link below to our Warranty Claim Form, and provide as much information possible to support your claim.
Once you have submitted your request, you will receive an email from our team confirming receipt of your Warranty Claim request.
If the purchase was made through Amazon, please contact Amazon directly for their own policies.
THE SMALL PRINT
UNAUTHORISED SELLERS IN AMAZON
Many resellers who sell through Amazon are not authorised retailers or resellers of LAUT Products. When purchasing LAUT Products it is important to note where the product is being “shipped from and sold by” which is stated in the header of each product. Warranties are only available for LAUT Products sold by authorised sellers. Please contact us directly before you make your purchase if you are uncertain if you are purchasing from an authorised reseller. LAUT authorised resellers on Amazon: US; ‘LAUT USA LLC’, Europe; ‘PICOM’, Japan; ‘ITSUWA SHOJI’.